Creative Problem Solving

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About Course

This course is designed to help you approach problems with greater clarity, creativity, and confidence. Across 12 modules, you will learn how to define problems, gather relevant information, generate creative solutions, evaluate alternatives, select the best approach, and turn ideas into practical action.

 

 

What Will You Learn?

  • Understand the creative problem-solving process.
  • Define problems and gather relevant information.
  • Generate creative and practical solutions.
  • Analyze and select the best solution.
  • Plan, implement, and review solutions effectively.

Course Content

Module 1 – Getting Started
Introduces creative problem solving as a structured way to approach challenges. Participants begin exploring how creativity and systematic thinking can work together to produce better solutions.

  • Manual – Module 1
  • Audio – Module 1
  • Slides – Module 1

Module 2 – The Problem Solving Method
Explores what defines a problem and introduces the six-step creative problem-solving process, from gathering information through planning next steps.

Module 3 – Information Gathering
Focuses on collecting useful information before attempting to solve a problem. Participants explore facts, opinions, assumptions, key questions, and different information-gathering methods.

Module 4 – Problem Definition
Explores how to identify the true problem rather than simply treating its symptoms. Participants learn techniques for defining present and desired states and writing clearer problem statements.

Module 5 – Preparing for Brainstorming
Examines common mental blocks that can limit creative thinking. Participants learn techniques for overcoming assumptions, distractions, fear, and other barriers to productive brainstorming.

Module 6 – Generating Solutions (I)
Introduces brainstorming techniques for creating a wide range of possible solutions. Participants explore basic brainstorming, brainwriting, mind mapping, and Duncker Diagrams.

Module 7 – Generating Solutions (II)
Builds on the previous module with additional creative-thinking tools. Participants explore the Morphological Matrix, Six Thinking Hats, and intuitive decision-making approaches.

Module 8 – Analyzing Solutions
Focuses on evaluating possible solutions using clear criteria. Participants examine wants versus needs and learn how cost-benefit analysis can support better decisions.

Module 9 – Selecting a Solution
Explores how to narrow possible solutions and select the most effective option. Participants learn final-analysis techniques, Paired Comparison Analysis, and how to anticipate potential problems.

Module 10 – Planning Your Next Steps
Focuses on turning a selected solution into action. Participants identify tasks, resources, responsibilities, and ways to evaluate and adapt the solution during implementation.

Module 11 – Recording Lessons Learned
Explores how to review completed solutions and improve future problem solving. Participants learn how to conduct follow-up meetings, celebrate success, and capture lessons learned.

Module 12 – Closing Thoughts
Brings together the key ideas from the course and reinforces the value of continuous learning, reflection, and creative thinking when approaching future problems.

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